Shipping
All international orders are fulfilled from Dubai, United Arab Emirates, and shipped worldwide via DHL.
Shipping fee: USD $40 per order.
Delivery times vary depending on the destination. Once your order has been shipped, you will receive a separate shipping confirmation email with tracking information.
Please make sure that your delivery address and contact information are complete and correct when placing your order.
Duties & Taxies
Import duties, taxes and customs charges are not included in the product price or shipping fee.
Where applicable, these charges are the responsibility of the recipient and are determined by the customs authorities of the destination country. They may be collected by DHL or the relevant authorities before or upon delivery.
Import duties, taxes and customs charges paid directly to customs authorities, DHL or other third parties are not collected by MIRSTORES and therefore cannot be refunded by MIRSTORES.
If you return an order, you may be eligible to apply for reimbursement of certain import charges directly from the relevant authority. Eligibility and procedures vary by country.
Delivery issues
If your shipment is delayed, appears to be lost, or you experience another delivery issue, please contact us at support@mirstores.com.
If your order arrives damaged, defective, incomplete or incorrect, please contact us promptly after delivery and include your order number and photographs of the item and its packaging.
Please retain the item, all original packaging and shipping materials while your claim is being reviewed. We may request additional photographs, information or the return of the item for inspection.
For information about returns and refunds, please see our Exchange & Return Policy.