THIS WEBSITE USES COOKIES THAT PROVIDE ALL FUNCTIONS FOR THE MOST EFFICIENT PAGE NAVIGATION. IF YOU DO NOT WANT TO ACCEPT PERMANENT COOKIES, PLEASE CHOOSE THE APPROPRIATE SETTINGS ON YOUR COMPUTER. BY CONTINUING TO NAVIGATE THIS SITE, YOU INDIRECTLY GIVE YOUR CONSENT TO THE USE OF COOKIES ON THIS WEBSITE. MORE DETAILS PROVIDED INOUR PRIVACY POLICY.
Last updated: September 8, 2026
This Privacy Policy explains how MIRSTORES (“MIRSTORES”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit mirstores.com (the “Website”), place an order, subscribe to our communications, contact us or otherwise interact with us.
MIRSTORES is operated by KINDRAS GROUP LLC, a limited liability company registered in Sharjah Media City (Shams), Sharjah, United Arab Emirates, under License No. 2218524.
For the purposes of applicable data protection laws, KINDRAS GROUP LLC is responsible for the processing of personal information described in this Privacy Policy, except where another party acts as an independent controller under applicable law.
By using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will ask for it separately.
1. INFORMATION WE COLLECT
Depending on how you interact with MIRSTORES, we may collect the following categories of personal information:
Information you provide to us
This may include:
We do not require you to create an account or customer profile in order to use the Website.
Payment information
Payments are processed through third-party payment providers, including Stripe.
Your payment provider may collect payment card details, billing information and other information necessary to process and secure your payment.
MIRSTORES does not generally receive or store your full payment card details. We may receive limited transaction information, such as payment status, payment method, transaction identifier and the last digits of a payment card where made available by the payment provider.
Information collected automatically
When you visit the Website, certain information may be collected automatically, including:
We may collect this information through cookies, analytics services and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
We will not use your personal information for materially different purposes without providing appropriate notice or obtaining consent where required by applicable law.
3. LEGAL BASES FOR PROCESSING
Where applicable data protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:
Performance of a contract — where processing is necessary to accept, process, fulfill, deliver or manage your order or otherwise provide services you request.
Legal obligations — where processing is necessary for us to comply with applicable laws, regulations, tax, accounting or other legal requirements.
Legitimate interests — where processing is reasonably necessary for our legitimate business interests, including operating and improving our business, providing Customer Care, protecting our Website and customers, preventing fraud and understanding the performance of our business, provided those interests are not overridden by your rights where applicable.
Consent — where we ask you to consent to a particular activity, such as certain marketing communications or the use of non-essential cookies where required by law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before your consent was withdrawn.
4. ORDERS, FULFILLMENT AND DELIVERY
To process and deliver an order, we share the information necessary to fulfill your purchase with service providers involved in order processing, fulfillment and logistics.
Our international orders are currently fulfilled in Dubai, United Arab Emirates. Our fulfillment and logistics partners include Farfill, our fulfillment provider in Dubai, and DHL, our international delivery provider.
Information shared for these purposes may include:
These providers may process your information in accordance with their own legal obligations and privacy practices where applicable.
5. PAYMENTS
We use Stripe to process payments.
When you make a purchase, payment information is transmitted to and processed by Stripe and other parties involved in the payment system, such as banks, card networks and fraud-prevention providers.
We receive information necessary to confirm and administer your transaction but do not generally store full payment card details.
Payment providers may process personal information under their own privacy policies and legal obligations.
6. MARKETING COMMUNICATIONS
If you subscribe to MIRSTORES updates, we may use your email address and related subscription information to send you news about collections, products, launches, events and other MIRSTORES updates.
We currently use Mailchimp to manage email marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at support@mirstores.com.
Unsubscribing from marketing communications will not prevent us from sending you transactional or service communications that are necessary in connection with an order, payment, delivery, return or Customer Care request.
7. COOKIES AND ANALYTICS
We use cookies and similar technologies to operate the Website, remember certain preferences, understand Website performance and visitor behavior, and improve our services.
These technologies may collect information such as your IP address, browser and device information, cookie identifiers, approximate location, traffic source, pages visited and interactions with the Website.
We currently use analytics and technology services that may include Yandex Metrica and Google Tag Manager.
Yandex Metrica may use cookies, browser identifiers and similar technologies to provide information about Website traffic and visitor behavior.
Google Tag Manager is used to manage certain technologies and tags deployed on the Website. The services loaded through those tags may themselves collect information, depending on our Website configuration.
Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining your consent.
You can manage your cookie preferences through the cookie controls available on the Website, where provided, and through your browser settings. Disabling certain cookies may affect some Website functionality.
8. HOW WE SHARE PERSONAL INFORMATION
We may share personal information where reasonably necessary with categories of recipients including:
We require service providers acting on our behalf to handle personal information appropriately and in accordance with applicable contractual and legal requirements.
We do not disclose personal information to third parties simply for them to use for their own unrelated marketing purposes without an appropriate legal basis.
9. INTERNATIONAL DATA TRANSFERS
MIRSTORES operates internationally.
Your personal information may therefore be processed in the United Arab Emirates and in other countries where our service providers, fulfillment partners and technology providers operate.
These countries may have privacy and data protection laws that differ from those in your country of residence.
Where applicable law requires specific safeguards for international transfers of personal information, we take reasonable steps to use appropriate legal and contractual safeguards.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Different categories of information may therefore be retained for different periods.
Marketing subscription information may be retained until you unsubscribe or otherwise withdraw your consent, subject to any limited information we may need to retain to ensure that your opt-out preference is respected.
When personal information is no longer reasonably required, we will delete, anonymize or otherwise handle it in accordance with applicable law.
11. YOUR PRIVACY RIGHTS
Depending on where you live and the law applicable to the processing of your personal information, you may have rights including the right to:
These rights are not absolute and may be subject to exceptions or limitations under applicable law.
To exercise a privacy right, contact us at support@mirstores.com.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
12. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
13. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to websites, social media platforms or services operated by third parties.
This Privacy Policy does not govern the privacy practices of third parties acting independently from MIRSTORES. We encourage you to review their privacy policies before providing personal information to them.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, Website, service providers, technologies or applicable legal requirements.
When we make changes, we will publish the updated Privacy Policy on this page and revise the “Last updated” date above.
Where required by law, we will provide additional notice or request consent to material changes.
15. CONTACT US
If you have questions about this Privacy Policy, how we handle your personal information or would like to exercise a privacy right, please contact:
MIRSTORES
Operated by KINDRAS GROUP LLC
Sharjah Media City (Shams)
Sharjah, United Arab Emirates
License No. 2218524
Email: support@mirstores.com
This Privacy Policy explains how MIRSTORES (“MIRSTORES”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit mirstores.com (the “Website”), place an order, subscribe to our communications, contact us or otherwise interact with us.
MIRSTORES is operated by KINDRAS GROUP LLC, a limited liability company registered in Sharjah Media City (Shams), Sharjah, United Arab Emirates, under License No. 2218524.
For the purposes of applicable data protection laws, KINDRAS GROUP LLC is responsible for the processing of personal information described in this Privacy Policy, except where another party acts as an independent controller under applicable law.
By using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will ask for it separately.
1. INFORMATION WE COLLECT
Depending on how you interact with MIRSTORES, we may collect the following categories of personal information:
Information you provide to us
This may include:
- your name;
- email address;
- telephone number;
- billing and delivery address;
- order and purchase information;
- information you provide when contacting Customer Care;
- return, refund or claim information;
- marketing preferences and subscription information; and
- any other information you choose to provide to us.
We do not require you to create an account or customer profile in order to use the Website.
Payment information
Payments are processed through third-party payment providers, including Stripe.
Your payment provider may collect payment card details, billing information and other information necessary to process and secure your payment.
MIRSTORES does not generally receive or store your full payment card details. We may receive limited transaction information, such as payment status, payment method, transaction identifier and the last digits of a payment card where made available by the payment provider.
Information collected automatically
When you visit the Website, certain information may be collected automatically, including:
- IP address;
- browser and device type;
- operating system;
- approximate location derived from technical information;
- pages viewed and interactions with the Website;
- referring website or source;
- date and time of visits;
- session information;
- cookie and similar technology identifiers; and
- information about how you use and navigate the Website.
We may collect this information through cookies, analytics services and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- process and manage your orders;
- process payments, refunds and returns;
- prepare, fulfill and deliver your purchases;
- communicate with you about your order and delivery;
- provide Customer Care and respond to questions, requests or complaints;
- process product claims and investigate damaged, defective, incorrect or incomplete orders;
- prevent fraud, misuse, security incidents and other unlawful activity;
- maintain and improve the Website, our products and customer experience;
- understand how customers use the Website and measure the performance of our business and marketing;
- send marketing communications where you have subscribed or where otherwise permitted by applicable law;
- maintain business, financial and transaction records;
- establish, exercise or defend legal claims;
- comply with legal, regulatory, tax, accounting and other obligations; and
- protect the rights, property and safety of MIRSTORES, our customers and others.
We will not use your personal information for materially different purposes without providing appropriate notice or obtaining consent where required by applicable law.
3. LEGAL BASES FOR PROCESSING
Where applicable data protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:
Performance of a contract — where processing is necessary to accept, process, fulfill, deliver or manage your order or otherwise provide services you request.
Legal obligations — where processing is necessary for us to comply with applicable laws, regulations, tax, accounting or other legal requirements.
Legitimate interests — where processing is reasonably necessary for our legitimate business interests, including operating and improving our business, providing Customer Care, protecting our Website and customers, preventing fraud and understanding the performance of our business, provided those interests are not overridden by your rights where applicable.
Consent — where we ask you to consent to a particular activity, such as certain marketing communications or the use of non-essential cookies where required by law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before your consent was withdrawn.
4. ORDERS, FULFILLMENT AND DELIVERY
To process and deliver an order, we share the information necessary to fulfill your purchase with service providers involved in order processing, fulfillment and logistics.
Our international orders are currently fulfilled in Dubai, United Arab Emirates. Our fulfillment and logistics partners include Farfill, our fulfillment provider in Dubai, and DHL, our international delivery provider.
Information shared for these purposes may include:
- your name;
- delivery address;
- telephone number and email address;
- order number;
- products ordered; and
- other information reasonably necessary to prepare, deliver, track or resolve issues relating to your shipment.
These providers may process your information in accordance with their own legal obligations and privacy practices where applicable.
5. PAYMENTS
We use Stripe to process payments.
When you make a purchase, payment information is transmitted to and processed by Stripe and other parties involved in the payment system, such as banks, card networks and fraud-prevention providers.
We receive information necessary to confirm and administer your transaction but do not generally store full payment card details.
Payment providers may process personal information under their own privacy policies and legal obligations.
6. MARKETING COMMUNICATIONS
If you subscribe to MIRSTORES updates, we may use your email address and related subscription information to send you news about collections, products, launches, events and other MIRSTORES updates.
We currently use Mailchimp to manage email marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at support@mirstores.com.
Unsubscribing from marketing communications will not prevent us from sending you transactional or service communications that are necessary in connection with an order, payment, delivery, return or Customer Care request.
7. COOKIES AND ANALYTICS
We use cookies and similar technologies to operate the Website, remember certain preferences, understand Website performance and visitor behavior, and improve our services.
These technologies may collect information such as your IP address, browser and device information, cookie identifiers, approximate location, traffic source, pages visited and interactions with the Website.
We currently use analytics and technology services that may include Yandex Metrica and Google Tag Manager.
Yandex Metrica may use cookies, browser identifiers and similar technologies to provide information about Website traffic and visitor behavior.
Google Tag Manager is used to manage certain technologies and tags deployed on the Website. The services loaded through those tags may themselves collect information, depending on our Website configuration.
Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining your consent.
You can manage your cookie preferences through the cookie controls available on the Website, where provided, and through your browser settings. Disabling certain cookies may affect some Website functionality.
8. HOW WE SHARE PERSONAL INFORMATION
We may share personal information where reasonably necessary with categories of recipients including:
- payment processors and financial service providers;
- fulfillment, warehouse, courier and logistics providers;
- Website hosting and technology providers;
- email and communications providers;
- customer service and customer relationship management providers;
- analytics and technology providers;
- fraud prevention and security providers;
- professional advisers, including lawyers, accountants, auditors and insurers;
- government authorities, regulators, courts or law enforcement where required or permitted by law; and
- parties involved in a merger, acquisition, financing, restructuring, sale of assets or similar corporate transaction, subject to appropriate safeguards where required.
We require service providers acting on our behalf to handle personal information appropriately and in accordance with applicable contractual and legal requirements.
We do not disclose personal information to third parties simply for them to use for their own unrelated marketing purposes without an appropriate legal basis.
9. INTERNATIONAL DATA TRANSFERS
MIRSTORES operates internationally.
Your personal information may therefore be processed in the United Arab Emirates and in other countries where our service providers, fulfillment partners and technology providers operate.
These countries may have privacy and data protection laws that differ from those in your country of residence.
Where applicable law requires specific safeguards for international transfers of personal information, we take reasonable steps to use appropriate legal and contractual safeguards.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- fulfill and administer orders;
- provide Customer Care;
- maintain appropriate business and transaction records;
- comply with tax, accounting and legal obligations;
- prevent fraud and abuse;
- resolve disputes; and
- establish, exercise or defend legal claims.
Different categories of information may therefore be retained for different periods.
Marketing subscription information may be retained until you unsubscribe or otherwise withdraw your consent, subject to any limited information we may need to retain to ensure that your opt-out preference is respected.
When personal information is no longer reasonably required, we will delete, anonymize or otherwise handle it in accordance with applicable law.
11. YOUR PRIVACY RIGHTS
Depending on where you live and the law applicable to the processing of your personal information, you may have rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information;
- request restriction of certain processing;
- object to certain processing;
- request portability of certain personal information;
- withdraw consent where processing is based on consent; and
- lodge a complaint with an applicable data protection authority.
These rights are not absolute and may be subject to exceptions or limitations under applicable law.
To exercise a privacy right, contact us at support@mirstores.com.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
12. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
13. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to websites, social media platforms or services operated by third parties.
This Privacy Policy does not govern the privacy practices of third parties acting independently from MIRSTORES. We encourage you to review their privacy policies before providing personal information to them.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, Website, service providers, technologies or applicable legal requirements.
When we make changes, we will publish the updated Privacy Policy on this page and revise the “Last updated” date above.
Where required by law, we will provide additional notice or request consent to material changes.
15. CONTACT US
If you have questions about this Privacy Policy, how we handle your personal information or would like to exercise a privacy right, please contact:
MIRSTORES
Operated by KINDRAS GROUP LLC
Sharjah Media City (Shams)
Sharjah, United Arab Emirates
License No. 2218524
Email: support@mirstores.com